Our bespoke online platform provides the ability to conduct telephone, web enabled focus groups and in depth interviews simply, reliably and securely.
We supply a range of technical support options from our budget friendly ‘DIY’ option to fully hosted support where your ‘one point of contact’ technician is there with you from start to finish to handle of all the details: respondent scheduling and tech tests, calendar invites, and full support for the duration, to ensure your research is a complete success, with minimum fuss.
KEY FEATURES INCLUDE:
Webcam Video Chat
Slide, document or video stimuli sharing
Screen share and screen takeover-ready
Interactive stimuli markups
Tiered access levels for client/respondent anonymity
Browser based software with quick turnaround/setup time between sessions
Downloadable MP4 video files
Instantly downloadable MP3 audio files and streaming video links
Dedicated host to provide real-time tech support and client/respondent updates
Full time tech support if required
Private Client backroom with full chat functionality
Full GDPR data compliancy
Built with the highest security levels